CRM Operations Specialist
Barcelona, Catalonia, Spain
Full Time
4 hours ago
No Sponsorship
Key skills
CRMCommunication
About this role
Role Overview
- Join CRM operations team as one of four specialists
- Execute and report on email campaigns to drive repeat visits
- Work closely with CRM Planning, CRM Tech, and local commercial teams
- Monitor and report on campaign performance
- Run campaign forecasting and update forecasts regularly
- Look for opportunities to personalize campaigns
Requirements
- Experience working in CRM within an e-commerce environment
- Strong experience designing and running email campaigns in an ESP
- Analytical skills and a natural comfort working with customer data
- Proven ability to generate performance reports and handle forecasting
- Excellent written and verbal communication skills in English
- A proactive mindset with strong organizational skills and a desire to collaborate
Benefits
- Equal opportunity employer
- Celebrating diversity
- Fostering an inclusive environment
- Reasonable adjustments during interviews
- Legal right to work in the country without requiring sponsorship