Bilingual Property & Casualty Licensed Insurance Representative

Role Overview

• Find innovative ways to respond to varying questions, issues, and concerns.
• Inbound and outbound calls with prospective and existing customers.
• Provide exceptional customer service during all interactions.
• Completing sales with customers.
• Answering and addressing customer questions/concerns.
• Gathering data from customers to understand their needs.
• Generating quotes.
• Educating customers on coverage and costs.
• Upsell when available.

Requirements

• Must have a Property & Casualty Producer license within good/active standings.
• Must be Bilingual (English & Spanish fluent).
• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Ability to type at least 25 words per minute.
• Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
• Customer service and/or sales experience preferred.
• College degree preferred but not required.

Benefits

• Comprehensive health benefits, which may include medical, vision, and dental.
• Employment Assistance Programs.
• Health and personal time off (HPT).
• Leave programs as eligible.
• Competitive 401(K) plans.
• Life insurance.
• Supplemental medical coverage.
• Critical care insurance.
• Pet insurance.
• FSA plans.
• Retailer discounts.
• Career advancement opportunities.