Senior Credit Risk Policy Management Officer

Role Overview

• Lead key business projects in credit cards risk management across the customer lifecycle such as Acquisitions, CLI, CLD, Balance Transfer, and Loss Forecasting within the first line of defense of risk management.
• Lead the implementation of initiatives related to policy governance and manage policy exceptions/approvals and entries
• Focus on process improvement and creating efficiencies by ensuring an effective approach and partnership with Audit management and apply consumer risk function knowledge (e.g., scoring and segmentation techniques and their uses)
• Conduct gap analyses and remediation work of any misalignments for credit policy changes
• Ensure test and significant credit changes are adequately reported and tracked and Peak Ending Net Receivables (ENRs) are adequately approved and stored systemically
• Provide regular feedback on all initiatives, tracking, reviews and reporting emerging trends and opportunities to senior management
• Establish cross-functional partnerships and networks to contribute to and execute cross-functional and business initiatives, such as developing/maintaining infrastructure through partnership with the Centralized Risk Infrastructure team.
• Maintain close working relationships with Cards Product team, Finance, Analytics, and Risk management.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Requirements

• 10+ years of experience in credit risk management or equivalent training and experience preferably in the financial services industry
• Experience in people management and leadership
• Working knowledge of SAS or SQL programming and MS Office software proficiency required
• Consistently demonstrate clear and concise written and verbal communication
• Demonstrated ability to view data holistically and remain detail oriented to synthesize, prioritize and deliver results with urgency
• Demonstrated interpersonal, organizational, analytical, presentation, facilitation, negotiation and strategic skills
• Proven ability to obtain support and buy-in across a wide range of internal and external audiences
• Demonstrated work ethic and influencing skills

Tech Stack

• SQL

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays