Front Office Agent – STARS

Role Overview

• Greet guests and manage check-ins and check-outs
• Receive and process reservation requests
• Responsible for cash handling and accounts receivable control
• Independently perform administrative tasks at the front office
• Ensure efficient operations during early, late and night shifts
• Maintain active communication flow between all hotel departments

Requirements

• No prior experience required
• A guest-oriented, hospitable mindset
• Ability to warmly welcome guests
• Responsibility for cash handling and accounts receivable control
• Ability to perform front office administrative tasks
• Ability to ensure efficient operations across early, late and night shifts
• Ensure effective communication between departments

Benefits

• Permanent employment contract
• At least 30 days of vacation per year
• 25% night shift allowance from 22:00 to 07:00
• A pleasant working atmosphere
• Predictable working hours
• Compensation for overtime worked
• Opportunity to contribute to a young, fast-growing company
• Comprehensive onboarding into all processes and standards by our experienced triSTARS
• Various employee discounts as part of a corporate offering on events, services and products
• Worldwide discounts at IHG hotels