Own the specific services knowledge graph architecture across all services domains , influencing key decisions around ontology, technology selection , and execution of related capabilities.
Build AI capability layer including search, recommendations and enrichment.
Build centralized AI expert services capability organization within the Services Department as a Center of AI Excellence as well as disseminating AI skills throughout related 1CX (Customer Experience) teams.
Manage the Temenos Learning Community (TLC) business line through a direct reporting leader of the TLC business which includes learning , exams, certification and community.
Own AI governance, data quality and knowledge lifecycle across the Services department.

Maternity leave : Transition back with 3 days per week in the first month and 4 days per week in the second month.
Civil Partnership : 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership.
Family care : 4 weeks of paid family care leave.
Recharge days : 4 days per year to use when you need to physically or mentally needed to recharge.
Study leaves : 2 weeks of paid leave each year for study or personal development.

VP, Knowledge Learning, Certification & Community

Key skills