Support a seamless onboarding and offboarding experience for HQ (corporate) and Field employees, including background checks, I-9 compliance, systems access, documentation, and Workday data management
Assist with employee changes including promotions, compensation updates, transfers, and any assigned business process.
Support new hire orientation and contribute to onboarding program improvements to ensure a high-quality experience for HQ (corporate) and Field employees
Assist with employment documentation management including offer letters, employment agreements, and other onboarding documents.
Partner with the Sr. People Manager to support alignment and operational execution across key initiatives
Maintain accurate, audit-ready employee records and documentation to support compliance with federal, state, and local regulations
Maintain accurate employee records and data integrity across HR systems including Workday and external systems such as Mind Body Online (MBO)
Help maintain Workday Help Articles and SOPs to support enablement and clarity across HQ (corporate) and Field teams
Serve as a point of contact for HR related inquiries via email and Workday Help Cases.
Manage Workday transactions for employee lifecycle.
Support benefits enrollment and life event questions in partnership with Total Rewards
Partner with Talent Acquisition, Finance, Payroll, IT, and other cross-functional teams as needed
Requirements
2-3 years of experience in People Operations or HR Operations
Workday experience required
Experience supporting moderate to high-volume hiring environments
Working knowledge of HR compliance and documentation standards
Strong attention to detail and process orientation
Clear written and verbal communication skills with the ability to collaborate across teams
Comfort working in HR systems to maintain employee records, document cases, track actions, and pull reports
Ability to handle sensitive and confidential information with professionalism and discretion
Proficiency with Google Suite and Microsoft Office, including Excel for tracking and reporting