People Operations Partner

CuspAI is a frontier AI company focused on breakthroughs in materials science. They are seeking an experienced People Operations Partner to manage HR operations, compliance, and employee experience, while supporting the company's rapid growth and operational excellence.

Responsibilities:

• Drive cross-functional collaboration with key stakeholders and partner teams, leveraging strong project management expertise to help lead cross-functional workstreams and change management initiatives with significant operational impact
• Act as a thought leader in leveraging AI and operational best practices to automate repetitive administrative work, improving efficiency and accuracy, while delivering a best-in-class employee experience
• First point of contact for our employees for all their inquiries and concerns; providing guidance, advice, problem-solving and coaching throughout their employee experience at Cusp
• Map, design, document and execute People processes end to end across the employee life cycle. You’ll have the opportunity to build most of these from the ground up
• You’ll own and administer our HR systems (e.g. Deel). Configure automated (AI) workflows, maintain data integrity so our source of truth stays accurate
• Evaluate and implement new tooling, and ensure our stack scales with headcount growth
• Be the internal expert others come to when the system isn't doing what it should
• Keep the company compliant as we scale — across employment legislation, jurisdictions, and regulatory requirements. Partner closely with our internal legal team and external counsel where necessary
• Manage policy documentation, ensure processes meet legal standards in each country or state we operate in, and flag risks before they become problems
• Maintain an internal knowledge base that actually stays current
• Administer compensation cycles, salary changes, and benefits programs in partnership with Finance
• Ensure accuracy across payroll inputs and benefits enrollment
• Support immigration and mobility processes for new hires with visas and employees relocating to work in other jurisdictions
• Coordinate operational aspects of immigration cases including residence permits, work authorisations, and registration requirements in collaboration with external immigration providers and internal stakeholders
• Act as the operational point of contact for managers and employees regarding immigration processes and timelines