Investigating automobile accidents involving bodily injury.
Assess coverage, liability, and damages.
Provide exceptional customer service through voice calls, email, and text messages.
Engage in negotiation processes for fair injury settlements.
Support the claimant throughout the vehicle restoration process.
Maintain clear documentation in the claims system.

2+ years Claims experience, specifically Casualty Bodily Injury claims background.
Claims investigation and negotiation experience is preferred.
Experience with liability investigations, investigating coverage, PD coverage, set MOI, rental and resolving liability a plus.
Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.

Claims Resolution Adjuster

Key skills