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Admissions Call Center Representative at Cotulla Education | JobVerse
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Admissions Call Center Representative
Cotulla Education
Remote
Website
LinkedIn
Admissions Call Center Representative
United States
Full Time
9 hours ago
$20 - $22 USD
No Visa Sponsorship
Apply Now
Key skills
Workday
Leadership
Communication
About this role
Role Overview
Handle a high volume of outbound and inbound calls daily using an automated dialer system
Connect with new prospective students and provide clear, concise program information
Transfer qualified prospects to campus admissions teams in real time
Schedule appointments when campus staff are unavailable
Follow a defined call flow and quality standards (no strict script, but structured expectations)
Accurately log call activity and outcomes in internal systems
Maintain a consistent pace of calls and productivity throughout the day
Collaborate with team members and leadership to meet performance goals
Requirements
Strong phone presence and communication skills
Previous call center, dialer experience, or admissions experience
Ability to work in a high-volume, metrics-driven environment with a distraction free professional environment
Comfortable being on the phone for the majority of the workday
Strong organizational skills and attention to detail
Basic computer skills, including light Excel/data entry
Customer service or outbound calling experience (preferred)
Experience working toward daily/weekly performance metrics (preferred)
Benefits
401(k) with company match
Comprehensive health, dental, and vision insurance
Life insurance options
Paid parental leave
Paid time off (PTO)
Tuition reimbursement
Employee Assistance Program (EAP)
Apply Now
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