About this role
Role Overview
- Deliver professional, expert support via telephone, email, and live chat exclusively in French.
- Serve as an authoritative guide, helping users navigate sophisticated software ecosystems and hardware configurations.
- Employ authentic empathy and a polished demeanor to ensure every client receives a world-class brand experience.
- Stay abreast of the latest product rollouts and software updates to deliver precise, real-time guidance.
- Meticulously log customer interactions and resolutions within corporate database systems to support seamless operational workflows.
Requirements
- Native or near-native mastery of French (C2 level) is mandatory.
- Strong intermediate proficiency in English (B2 level) for corporate training and internal company meetings.
- Must currently live in Greece or be prepared to relocate anywhere within the country prior to your official start date.
- Naturally comfortable using modern software applications with a genuine passion for consumer electronics and emerging technology.
- An active listener characterized by a proactive, solution-driven approach to addressing customer needs.
Benefits
- End-to-End Relocation Assistance
- Complimentary Travel
- Temporary Lodging
- Administrative Bureaucracy Support
- Advanced Infrastructure & Flexibility
- Hardware Provisioning
- Geographic Freedom
- Guaranteed Income
- Comprehensive Coverage
- Professional Evolution