Senior Copywriter

Role Overview

• Write and edit lifecycle marketing copy across the customer journey — Early Life, In Life, Advocacy, and Retention — for merchants, ISO/Agent partners, and ISVs
• Develop audience-specific messaging that drives engagement, adoption, retention, and advocacy
• Partner with cross-functional teams to build cohesive, on-brand email series, transactional comms, and operational updates
• Tailor voice and tone to each audience segment while maintaining a unified Kurv brand voice
• Craft product announcement copy that translates technical capabilities into clear merchant and partner value
• Write and edit Kurv's external and internal newsletters, ensuring each issue is sharp, scannable, and on-brand
• Collaborate with Product Marketing and Operations teams on launches, feature releases, and adoption campaigns
• Help to develop social media copy and editorial content that reinforces Kurv's positioning and supports campaign moments
• Assist in writing event-related copy: invitations, signage, presentation support, follow-ups, and post-event communications
• Write and edit copy for Kurv internal communications, including all-hands messaging, employee newsletters, culture initiatives, and leadership communications
• Help cross-functional teams translate vision and updates into clear, employee-facing language
• Serve as a guardian of Kurv's brand voice across all written touchpoints
• Maintain and evolve the Kurv copy style guide and editorial standards
• Edit and elevate copy produced by other team members and cross-functional partners
• Bring a high editorial bar to everything Kurv publishes — grammar, clarity, structure, and story
• Partner closely with Brand, Lead Gen, Sales, Product Marketing, Communications, and Operational teams to align messaging across initiatives
• Translate complex payments concepts (interchange, settlement, chargebacks, underwriting, integrations) into copy that resonates with each audience
• Manage multiple concurrent writing projects, deadlines, and stakeholders without sacrificing quality

Requirements

• 7+ years of copywriting experience, with significant time spent in the B2B payments, fintech, or financial services space
• Deep working knowledge of the payments ecosystem — merchants, ISOs, agents, ISVs, processors, acquirers — and the ability to write fluently about it
• A portfolio that demonstrates range: lifecycle emails, product launches, thought leadership, social, long-form, internal comms
• Exceptional editing and proofreading skills with a sharp eye for voice, clarity, and consistency
• Strong strategic instincts — you understand that great copy starts with audience, objective, and message, not the page
• Experience writing for multiple audience segments and adapting voice without losing brand cohesion
• Ability to manage a high volume of concurrent projects with shifting priorities
• Excellent collaboration skills and comfort partnering with stakeholders across Marketing, Product, and Leadership

Benefits

• Competitive salary
• Flexible working hours
• Professional development budget
• Home office setup allowance
• Global team events