Own the day-to-day customer relationship and growth agenda for Natural Specialty customers, delivering Net Sales, profit, and share commitments through disciplined planning, negotiation, broker partnership, and cross-functional coordination
Responsible for leading the Natural and Distributor owned-business across a mix of direct and distributor-supported customers, ensuring aligned execution, strong customer planning, and effective management of broker and distributor relationships in support of growth objectives
Deliver Net Sales, Gross Profit, trade, and share targets across the assigned customers
Lead day-to-day management of broker and distributor relationships supporting wide range of customers, including priority setting, communication, and follow-up
Develop customer and distributor strategies that align with broader Natural channel objectives and category priorities
Partner with internal sales leaders, category, finance, supply chain, and retail execution teams to ensure coordinated support for assigned accounts
Manage planning, forecasting, and trade investment across a diverse set of smaller and more complex customers, identifying risks and opportunities to improve performance
Support execution across direct and indirect routes to market, ensuring customer needs, distributor dynamics, and broker priorities are aligned
Monitor customer, distributor, and broker performance and recommend actions to improve sales results, execution consistency, and ROI

Bachelor's Degree
6 years in CPG sales or customer-facing commercial roles
Proven ability to deliver Net Sales and profit targets on a customer desk (nice to have)
Working knowledge of trade management, promotional planning, and Revenue Growth Management (nice to have)
Strong analytical capability with syndicated data (Satori/SPINS) and retailer POS (nice to have)
Effective negotiation, presentation, and storytelling skills with retail buyers (nice to have)
Comfortable operating in a matrixed, cross-functional environment (nice to have)
Experience managing broker-led customers, distributor relationships, or indirect selling models preferred (nice to have)
Demonstrated ability to lead through complexity across a mix of direct, distributor, and broker-supported business (nice to have)
Experience managing customer relationships through broker partners
including setting priorities, aligning execution, and following up on business objectives (nice to have)
Strong planning and prioritization skills across multiple smaller accounts and stakeholders (nice to have)
Ability to travel approximately 20–30% of time (nice to have)

Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners)
Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting
Unlimited sick time along with paid time off and holiday pay
Free access to the fitness center if in WHQ
Access to on-site day care (operated by Bright Horizons) and company store
Our "Campbell’s Cares" program matches employee donations and/or volunteer activity up to $1,500 annually
A variety of Employee Resource Groups (ERGs) to support employees

Customer Sales Lead, Natural Specialty

Key skills