Accountable for managing a client portfolio that delivers $8 M
$10M annually
Responsible for financial health and growth across a portfolio of accounts
Achieves revenue and margin goals for a portfolio of accounts and is able to lead forecasting, scoping/billing, and revenue recognition discussions with LT
Accountable for identifying, pitching, and converting growth opportunities in consideration of revenue growth goals
Ensures the team working on their portfolio understands client goals to meet and exceed expectations and is a participant in internal and external ideation and brainstorming sessions
Responsible for the building, development, and professional growth of a high-performing team
Exhibits an understanding of digital delivery across creative, strategy, and technology platforms
Leverages this knowledge to build and fit into a client’s digital transformation agenda
Thinks and leads strategically; Looks ahead, leads with a vision, and proactively takes appropriate action to drive solutions that accelerate your client's business forward
Shares accountability with the CE team for overall client satisfaction and client NPS scores across their portfolio of clients
Requirements
Bachelor’s or Advanced degree in Marketing or related field
8+ years in a senior role/client services leadership
Strong experience in managing and mentoring a team
Digital transformation and digital platform project experience both from a delivery and sales standpoint
A thought leader, comfortable speaking from a position of knowledge with clients and industry leaders and delivering value to our clients beyond what’s scoped
Proven track record in developing client relationships at C-level
Proven track record of growing accounts and developing new business
Excellent client-facing and presentation skills
Strong impact storytelling is fundamental and critical in this role
Solid organizational skills, including multitasking and time-management