Serve as the primary decision maker for the program supporting a large federal enterprise cloud platform
Collaborate with government and company leadership to shape direction, manage delivery, and ensure the program meets its scope, schedule, budget, and quality commitments
Serve as the primary point of accountability for program delivery, performance, and customer satisfaction
Manage contractual obligations, scope, schedule, budget, and resourcing
Lead program planning, execution, communications, coordination, and reporting
Manage and develop project managers and team leads
Operate the program using Agile and Scaled Agile (SAFe) methodologies and cadence
Identify and manage risks and implement mitigations
Build and maintain strong relationships with government stakeholders
Identify and drive growth opportunities
Ensure adherence to quality, security, and compliance standards
Responsible for hiring, performance management, timecard reviews, PTO management and team development

Bachelor's and 9+ years of experience; relevant experience may be substituted for education
5+ years managing technology service delivery programs, including complex, mission-critical programs in a SAFe environment
Experience leading cloud platform or operations and maintenance programs
Experience managing contracts, budgets, and resourcing
Must be able to obtain and maintain a U.S. Public Trust / suitability determination
Project Management Professional (PMP), ITIL, or comparable project/service delivery certification preferred.
Agile certification required, such as PMI-ACP, AgilePM Foundation, ICAgile Certified Professional, Certified Scrum Master, SAFe Agilist, or similar.

Senior Program Manager, Platform

Key skills