Inside Customer Success Executive

Role Overview

• Speaking daily with the external account management team.
• Promoting products across the GBG product portfolio.
• Organising meetings with both existing and prospective clients.
• Retaining and growing the book of existing renewal accounts.
• Identifying risk in the aligned renewal accounts and helping to retain the client’s business.
• Work within a target driven team.
• Qualifying incoming Marketing sales leads, directing as appropriate.

Requirements

• An individual who is interested in developing a career in sales in a client centric and high activity environment.
• Experience of working within a target driven/performance-led business.
• A good communicator, both orally and written.
• Experience in IT/Enterprise software would be an advantage but not compulsory.
• Detail conscious and committed to keeping accurate and up-to-date records
• A motivated person, who is reliable and driven by success, reward and recognition.
• An individual who can show business and commercial awareness, is entrepreneurial and a strong team player.