Utilize CIM, Cantor, SharePoint, Remote Desktop, and Microsoft 365 to manage and track shipping activities
Coordinate production schedules with carriers to ensure timely pickup and delivery
Assign carriers and manage transportation logistics based on shipment priorities
Ensure all updates to delivery and pickup dates are accurately reflected in Cantor and communicated to the Shipping team
Update and maintain the Backorder Summary
Update Team Guru and ensure data accuracy across systems
Prepare and distribute the daily Shipping Summary report
Track and report OTIF (On Time In Full) and OTD (On Time Delivery) metrics
Maintain and update the Freight Dataset
Update the current day Call List prior to the daily meeting
Distribute the updated Call List following the meeting
Communicate proactively with customers and carriers regarding changes to pickup or delivery schedules
Respond to customer and carrier inquiries via phone and email in a timely, professional manner
Create crating labels (priority) to support outbound shipments
Collaborate with production and shipping teams to ensure alignment on schedules and priorities
Operate independently with minimal supervision while maintaining high accuracy
Demonstrate strong organizational skills and attention to detail in a fast-paced environment
Identify and resolve issues related to shipping schedules, data discrepancies, or carrier coordination
Promote continuous improvement in processes and communication workflows

High School Diploma or equivalent required
2–3 years of experience in shipping, logistics, or manufacturing support preferred
Experience working with ERP systems and Microsoft 365 tools strongly preferred
Strong communication skills (verbal and written)
Proven ability to manage multiple priorities and meet deadlines
Strong problem-solving and organizational skills
Ability to work effectively in a team environment with cross-functional partners.

Senior Shipper, Receiver

Key skills