Reservations Executive
Brazil
Full Time
2 weeks ago
No Sponsorship
Key skills
CRM
About this role
Role Overview
- Ensure all reservations are accurately booked and managed
- Maintain accurate student records on the in-house booking system
- Input bookings into EC's central booking system
- Prepare visa letters and letters of acceptance
- Generate reports for Admissions
- Train and work closely with interns
- Keep up to date with market needs and special offers
- Follow up on students’ arrival details and necessary waiver forms
Requirements
- Post-secondary level of education
- Good command of written and spoken English
- Experience with reservation systems / CRM
- Proficient in Microsoft Office
- Customer service experience
- Tech-savvy
- Experience in EFL/ESL Industry
- Fluency in other languages (Italian/French/Spanish) is a plus
Benefits
- Superior English language programmes in the top English-speaking destinations
- World-class facilities
- Outstanding team