Analyze Needs: Conduct training needs assessments to identify skill gaps and tailor solutions that align with business objectives.
Collaborate: Partner with management and subject matter experts to design solutions that meet operational goals.
Support Transformation: Drive adoption during new system implementations and process changes.
Design & Develop: Create engaging learning content and programs that improve Revenue Cycle performance, including leadership development and team-building initiatives.
Innovate: Stay ahead of learning trends and apply adult learning principles to create impactful experiences.
Evaluate & Improve: Monitor learner progress, conduct post-training evaluations, and continuously refine curricula using best practices and emerging technologies.

Education: Master’s degree preferred or equivalent combination of education and experience.
Experience: Minimum of 3 years in instructional design, training, or education—preferably within Revenue Cycle or healthcare operations.
Strong knowledge of adult learning principles
Expertise in instructional design and curriculum development
Excellent communication skills
Ability to manage multiple projects and adapt to evolving priorities.

Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Revenue Cycle Instructional Designer

Key skills