Serve as the technical resource for customers, sales teams, and supplier partners.
Conduct site visits to evaluate customer operations and identify opportunities for improvement.
Provide troubleshooting, root cause analysis, and technical recommendations for customer applications.
Support product implementation, startup activities, and ongoing program optimization.
Develop technical proposals, application solutions, and customer presentations.
Conduct joint customer visits with sales and supplier representatives.
Deliver product and industry training for customers and internal teams.
Identify new business opportunities through customer engagement and market analysis.
Collaborate with suppliers on product development, technical support, and new product launches.
Participate in industry events, trade shows, and technical meetings.
Maintain customer activity, opportunity tracking, and market intelligence reporting.

Bachelor's degree in Engineering, Chemistry, or a related technical field preferred.
5+ years of experience in technical sales, field service, field engineering, process engineering, or industrial operations.
Experience supporting customers in midstream or downstream oil & gas, refining, petrochemical, terminal, or pipeline operations.
Strong troubleshooting, technical problem-solving, and customer-facing skills.
Ability to develop and present technical solutions to multiple levels within customer organizations.
Strong communication, organizational, and project management skills.
Proficiency with CRM systems and Microsoft Office applications.
Ability to travel regularly to customer sites within the assigned territory.

Technical Services Engineer – Energy, Midstream and Downstream

Key skills