Financial Aid Counselor

Role Overview

• Award and process financial aid for assigned undergraduate, graduate, and accelerated student populations.
• Review and audit student financial aid files to ensure accuracy and regulatory compliance.
• Counsel students and families on financial aid requirements, eligibility, and award packages.
• Support the processing of federal and private educational loan applications.
• Administer Pennsylvania State Grant programs and related initiatives.
• Manage endowed scholarship awarding and reporting processes.
• Maintain compliance with federal, state, and institutional financial aid regulations.
• Maintain confidential and accurate student records in accordance with FERPA.
• Coordinate updates to financial aid content on the College website and myCHC portal.
• Participate in on-campus and virtual recruitment and outreach events.
• Assist the Director with departmental reporting using PowerFAIDS, InfoMaker, and Access.
• Administer the Federal Work-Study program, including eligibility review, documentation, and timesheet processing.

Requirements

• Bachelor’s degree
• 1–2 years of experience in a college or university financial aid office
• Experience working with complex regulatory and compliance requirements
• Experience with PowerFAIDS
• Experience administering Pennsylvania State Grant programs

Benefits

• Health insurance
• Flexible working hours
• Professional development
• Paid time off