Own and continuously improve day-to-day People Operations processes across the employee lifecycle.
Manage core employee lifecycle workflows, including onboarding, employee changes, leave coordination, and offboarding.
Maintain accurate employee records, HR trackers, workflows, checklists, templates, SOPs, and employee-facing resources.
Partner with managers and leadership to support consistent, scalable employee processes across a remote, multi-state team.
Identify process gaps and implement practical improvements as the company grows.
Own the new hire onboarding experience from offer acceptance onward, creating a welcoming, organized, and mission-driven experience for remote employees.
Lead onboarding calls and help new hires understand company policies, benefits resources, CPEO systems, and internal processes.
Partner with hiring managers to ensure each new hire has a clear onboarding plan, role expectations, and first-week support.
Serve as a primary point of contact for routine employee HR questions related to benefits, payroll, policies, leave, onboarding, and CPEO resources.
Identify recurring questions and improve FAQs, templates, communications, and internal documentation.
Maintain confidentiality and sound judgment when handling employee information.
Serve as TurbineOne’s day-to-day liaison with the CPEO.
Submit, track, and follow up on CPEO requests to ensure timely resolution.
Coordinate with the CPEO on employment documents, benefits administration, payroll-related questions, employee changes, required notices, and compliance items.
Translate CPEO guidance and requirements into clear internal processes for employees and managers.
Maintain visibility into open HR and CPEO issues and proactively communicate status updates.
Partner with Finance, Operations, Recruiting, and leadership on HR data, employee changes, and reporting needs.
Own first-line HR compliance coordination for a remote, multi-state workforce.
Coordinate required employee trainings and track completion.
Support handbook updates, policy rollouts, and employee communications in partnership with leadership, the CPEO, and legal counsel.
Monitor compliance tasks and escalate risks, gaps, or sensitive issues appropriately.
Support consistent application of company policies and employment practices.
Support employment verification requests, including documentation coordination, response tracking, and appropriate approvals.
Assist with security clearance-related HR processes, including employment history verification, employee information collection, documentation coordination, and status tracking.
Coordinate with employees, managers, leadership, the CPEO, and external stakeholders as needed for verification or clearance-related requests.
Maintain accurate, confidential records related to employment verification and clearance-related processes.
Track request status, follow up on outstanding items, and escalate delays, inconsistencies, or sensitive issues appropriately.
Ensure sensitive employee, verification, and clearance-related information is handled accurately, confidentially, and in accordance with company procedures.
Coordinate employee leave requests in partnership with the CPEO and leadership.
Support administration of medical, parental, state-specific, military, and other protected leaves.