Sales Leader I – Business Banking

Role Overview

• Manages and directs a team to achieve business results and customer experience goals
• May have direct sales and client responsibilities
• Oversees the execution of strategy
• Leads and coordinates the daily activities of team members engaged in customer and/or prospect management activities
• Achieves business results, attracts new customers and/or grows existing customer relationships by coaching and managing to defined strategies and tactics
• Develops and oversees the execution of account and sales plans
• May have direct sales and client responsibilities
• Manages risk/return and drives quality for new and/or existing clients
• Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks
• Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience
• Focuses on bringing the full range of PNC's products and services to the client
• Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities
• Develops team members while monitoring progress against individual goals
• Motivates and develops staff, including acquiring top talent and managing performance-based issues
• Effectively plans, organizes, directs, analyzes and evaluates staff and processes
• Connects strategy to day-to-day activities and updates the team on a regular basis
• Coaches team members on skills needed to analyze, evaluate and mitigate credit risk and to lead others on credit requests by utilizing advanced knowledge of credit fundamentals and internal credit policies

Requirements

• Industry experience is typically 8+ years
• At least 5 years of prior management experience is typically required
• Roles at this level typically require a university / college degree
• Higher level education such as a Masters degree, PhD, or certifications is desirable
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
• Skills required include Account Management, Client Prospecting, Competitive Advantages, Customer Relationships, Identifying Sales Opportunities, Negotiation, Results-Oriented
• Competencies required include Conflict Management, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Sales Management, Selling

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level; and years of service