Executes on client loan accounting and investor reporting functions utilizing SBO
Performs remittance processing functions in support of client implementation and conversion functions
Communicates and interacts with clients via phone, email, or any other means in a prompt and professional manner as a front-line point of contact
Provide ongoing system and business support for clients including researching and resolving production issues
Direct loan accounting and system functionality testing to validate new development initiatives and Client execution utilizing the product.
Recommend business process improvements based on in-depth knowledge of available products, services, and systems and experience developed working with numerous other clients
Conduct user training and maintain and update documentation and training material in collaboration with the technology services training organization.

Bachelor’s degree in accounting or finance or equivalent combination of education and experience
Experienced professional with 5+ years of industry and/or relevant experience
3+ years of experience in loan accounting, investor accounting, or investor reporting functions strongly preferred
Advanced skills with Microsoft Excel including experience manipulating large volumes of data
Demonstrated strong interpersonal skills, analytical skills, attention to detail, follow-up skills
Excellent communication skills, both verbal and written, in individual and group settings
Experience with SBO loan accounting system a plus
Ability to read and parameterize adjustable-rate mortgage (ARM) notes
Experience working with software development teams
Strong understanding of database models and table relationships
Ability to develop and execute basic SQL queries in Oracle and/or SQL Server.

PTO and paid holidays
Various benefit plans including medical, dental, vision, life, disability insurance and 401K

Loan Remittance and Product Support

Key skills