Manage and grow your own portfolio of customers, ensuring fast onboarding and engagement, satisfaction, retention, and growth.
Advise our customers on how to drive business results with our platform.
Identify and close upsell and cross-sell opportunities within your portfolio.
Renew contracts with existing customers and manage price increases.
Migrate existing customers to a new contractual framework.
Collaborate closely with Marketing and Product to deliver a seamless customer experience.
Provide feedback and insights from the market to help shape our go-to-market strategy in Finland.
Requirements
Proven experience in Account Management, Sales, or Customer Success, ideally within SaaS or tech
experience within the field of Customer Experience is a big plus.
Strong commercial drive with hands-on and proven experience in upselling, renewals, and contract negotiations (in Finnish).
Strategic and data-driven mindset with excellent operational and communication skills.
Fluent in Finnish and English; Swedish, German, French, or Dutch is a plus.
Comfortable working in a hybrid setup with international, cross-border teams.
Benefits
Competitive salary and an attractive bonus based on commercial and sales targets.
An inclusive and supportive work environment where diversity and creativity are celebrated.
An environment where your ideas are valued, and you have the opportunity to make a meaningful contribution from the start.
Opportunities for professional growth and career advancement within an international growing company.
Creativity and impact are what matter most. We believe in celebrating our achievements. Wether it's a summer festival or New Year's party: we make sure to enjoy our successes and build strong team connections.