Bilingual Medical Receptionist – English/Polish

Role Overview

• Greet patients warmly, creating a sense of value and community.
• Guide patients through check-in processes, including assisting with virtual tablets and addressing any questions or concerns.
• Ensure a seamless guest flow by communicating effectively about walk-ins, schedule changes, or patient needs.
• Troubleshoot patient issues and escalate concerns to the appropriate team members.
• Perform all opening and closing tasks for the front desk and lobby.
• Maintain a clean and organized lobby area.
• Communicate efficiently with team members

Requirements

• At least 2 years in a customer service role
• Preferred previous experience in a medical office setting
• Bilingual in English & Polish
• Strong verbal communication abilities
• Proficiency with computers and technology or the ability to quickly learn
• Exceptional organizational and multitasking skills.

Benefits

• Health, vision, dental, disability, and life insurance
• 401(k) Retirement Plan
• Paid Time Off and Holiday Pay
• Professional Development
• Supportive Work Environment