Handle incoming calls and emails with inquiries from customers with confidence and accuracy
Complete and submit all pertinent and necessary paperwork (documents, report) required to finalize a vehicle sale or lease, including the financing
Maintain records of each sale, including call/contact reports, quotes, specifications, sales orders, expense reports and other required documentation.
Develop and maintain competent industry and product knowledge related to the trucking industry, such as used equipment, features, accessories, and benefits to the customers to show equipment features and performance to customers.
Ensure all required paperwork is submitted for the efficient processing of financing and credit approval applications.
Maintain an up-to-date inventory and ownership documents of used trucks.
Collaborate with the Department of Transportation to ensure the smooth transfer of sales and manage all required documentation
Requirements
Bachelors or Diploma in finance is required
Experience 3+ years in a similar role
Excellent communication skills with the ability to hold technical conversations regarding truck sales.
Proven ability to build trust and maintain relationships.
Comfortable talking to customers face-to-face, on the telephone and making cold calls.
Strong computer skills, with intermediate abilities in Microsoft Office, specifically Excel.