Business Account Manager
Chippenham, England, United Kingdom of Great Britain and Northern Ireland
Full Time
5 hours ago
$28,500 - $33,000 GBP
No Sponsorship
Key skills
Sales
About this role
Role Overview
- Hold full ownership of the end-to-end journey for large business customers
- Manage day-to-day interactions and structured reviews
- Oversee the full lifecycle from onboarding to renewal
- Ensure invoices are paid within terms
- Align with Sales and Partnerships to maximize retention
- Resolve complex queries by collaborating with internal specialists
- Deliver against KPIs and identify process efficiencies
- Share knowledge and mentor peers
Requirements
- Experienced Customer Service Advisor or Account Manager
- Ability to adapt to new situations
- Interest in clean technology
- Proven ability to build and maintain partnerships
- Strong data literacy
- Exceptional verbal and written skills
- Proactive team player
Benefits
- £500 work from home allowance
- £500 travel allowance
- £500 annual development allowance
- 8% annual bonus
- 25 days annual leave plus additional leave options
- Ethical Pension with Aviva