Own and manage executive-level relationships across a portfolio of large enterprise clients
Serve as the primary point of accountability for the full customer relationship, including growth, retention, and outcomes
Develop and execute strategic account plans aligned to client business objectives and long-term success
Drive revenue generation, expansion, and share of wallet across managed services and professional services
Lead complex, multi-SOW, multi-year engagements from opportunity identification through close
Partner with cross-functional teams to develop a comprehensive understanding of client challenges and align solutions to business outcomes
Influence and coordinate internal resources across sales, solution engineering, delivery, and leadership to ensure client success
Identify risks to account growth or client success and develop mitigation strategies
Serve as the executive escalation point for client issues and ensure timely resolution
Maintain strong pipeline discipline, forecasting accuracy, and account planning rigor

Bachelor's degree and 10+ years of enterprise sales, client partner, or strategic account experience. The right candidate could also have a master’s degree and 8years’ experience, a Ph.D. and 5 years’ experience, or 14 + years of relevant experience without a degree
7–10+ years of experience managing relationships with C-suite stakeholders in large enterprise environments
Proven ability to drive revenue growth, retention, and expansion within complex enterprise accounts
Demonstrated experience leading multi-year, multi-SOW, services-led engagements, typically in the $5M–$20M+ TCV range
Strong background in managed services, consulting, or cloud-based solution selling
Experience structuring and selling hybrid and multi-cloud solutions across private and public cloud environments
Ability to navigate complex organizations, influence decision makers, and build long-term executive relationships
Strong business acumen with the ability to connect technology solutions to measurable business outcomes.

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
Seven paid holidays throughout the calendar year
Up to 160 hours of paid wellness annually for their own wellness or that of family members
Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

Senior Principal Client Partner – RapidScale

Key skills