Continually grow and service the business by providing outstanding customer service
Complete simple and complex commercial real estate escrow transactions by determining requirements and acting as a neutral liaison between buyer, seller, and lender
Work cross-functionally with Underwriting to monitor and mitigate risk to the company
Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract
Complete closing by reviewing, recording, and filing documents including preparing and distributing final closing statements and title, ensuring adherence to delivery dates and timelines
Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
Prepare legal documents for the closure of the sale
Comply with regulatory requirements by adhering, and enforcing adherence, to requirements

3-5 years of escrow related experience as an Escrow Officer, preferably in Commercial
Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with both internal and external customers; uses various types of communication to meet customer expectations and build relationships
Problem solving with strong organizational skills, detail oriented and knows how to navigate internal and external resources to resolve issues
May require escrow officer certification dependent upon state
Comfortableness working with technology and proprietary programs; adapts quickly to new software applications and technologies
Thrives in contributing to a team, working together to deliver beyond customer expectations
High School Diploma/Equivalent
Advanced working knowledge of MS Excel

Commercial Escrow Officer

Key skills