Commercial Cost Consultant – Large Loss Property Claims

Role Overview

• Act as a trusted advisor on complex commercial large loss claims, bringing clarity and structure to situations that are often ambiguous, time-sensitive, and high impact.
• Interpret loss information from multiple sources—including site observations, documentation, and stakeholder input—to form a clear view of the damage, required work, and associated cost considerations.
• Shape early-stage claim direction by helping define practical repair strategies and providing well-reasoned pricing perspectives that support confident, informed decisions.
• Apply your expertise across a range of commercial environments, adjusting your approach based on the operational realities and technical nuances of different industries such as builders’ risk, manufacturing, and other specialized sectors.
• Work alongside internal teams and customer to test assumptions, challenge inconsistencies, and bring forward insights that improve overall claim outcomes without overcomplicating the process.
• Contribute to a strong, consistent approach to large loss management by offering an informed perspective on external reports, helping to enhance quality, clarity, and alignment across all parties involved.
• Build effective working relationships with external consultants by engaging in open, professional dialogue that supports shared understanding and continuous improvement.
• Provide concise, actionable input at key decision points, helping stakeholders balance cost, scope, and timelines while maintaining a focus on practical and commercially sound solutions.
• Ensure timely and effective correspondence, including the review of submitted documents and related system notes.
• Deliver exceptional service to customers by maintaining a high standard of professionalism and responsiveness.

Requirements

• Minimum 10 years of experience in commercial property construction, cost consulting, estimating, or a related discipline, with significant exposure to large loss claims.
• Extensive experience in scoping and estimating, including the ability to develop comprehensive estimates using industry-standard tools such as Xactimate at a senior/advanced level.
• Strong knowledge of commercial construction methods, materials, and repair practices across a variety of asset types and industries.
• Proven ability to interpret complex loss scenarios, assess cost drivers, and develop practical, well-reasoned solutions.
• Advanced analytical and problem-solving capabilities, with strong attention to detail and a high degree of accuracy.
• Excellent written and verbal communication skills, with the ability to clearly convey technical concepts, recommendations, and financial implications to diverse stakeholders.
• Solid understanding of industry standards and best practices, including IICRC guidelines and restoration principles.
• Experience working with multiple stakeholders, including adjusters, engineers, contractors, and external consultants, in complex and fast-paced environments.
• Strong professional judgment, with the ability to navigate ambiguity and support sound, balanced decision-making.
• Demonstrated ability to build and maintain effective working relationships, both internally and externally.
• High level of accountability, organization, and commitment to quality deliverables.
• Flexibility to support national stakeholders and partners across multiple regions and time zones.
• Valid driver's license with clean driving record.

Benefits

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Outstanding career development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year.
• Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
• Corporate wellness programs to support our employees’ physical and mental health.