Own end-to-end delivery of AI infrastructure deployments — from customer acceptance criteria definition through site commissioning and operational handover
Govern third-party vendors — holding them accountable to schedule, quality, and scope through structured weekly governance, data-led escalation, and formal review cadences
Own Nscale's 30% delivery scope on every site — WAN availability, FE network availability, network device configuration, and customer acceptance validation
Build and maintain the integrated 100% delivery picture across vendor scope and Nscale scope — and communicate it clearly to leadership weekly
Manage customer relationships through the full deployment lifecycle — extracting acceptance criteria, setting expectations, and representing Nscale confidently at the executive level
Transition into direct management of in-house trades and field teams as Nscale insources execution — building daily coordination cadences, trade accountability, and site governance from the ground up
Identify risks and dependencies across cross-functional teams including Supply Chain, GPU PM, Networking PM, and Deployment Engineering — and drive resolution before they hit the schedule
Contribute to the development of repeatable deployment playbooks, governance frameworks, and site acceptance standards

MBA, ideally with coursework or prior experience touching operations, infrastructure, or program management
3–5 years of total professional experience (pre
and/or post-MBA) spanning some combination of technical program or project management with full deployment lifecycle ownership
Demonstrated interest in developing both vendor governance and hands-on field/operations skills
Comfort with ambiguity and a fast-changing environment, as you'll be asked to contribute in a boardroom one week and on a site floor the next
Strong analytical and executive communication skills, with the ability to translate operational detail into a clear leadership narrative
Network and infrastructure literacy — comfortable owning WAN availability, FE network, and network device configuration without needing a translator
Willingness to travel and spend meaningful time on active deployment sites as part of your development
A track record (academic, internship, or early career) of building trust quickly with people outside your immediate team.

Hybrid Program Manager

Key skills