Key skills
.NETActive DirectoryLeadershipCollaboration
About this role
Role Overview
- Responsible for assisting Information Technology staff in the installation, maintenance, implementation, and continuous usage of mid-range and mainframe software and hardware platforms
- Evaluates, recommends, and implements new system software products, product updates, and new releases
- Maintains an inventory of products, current release level and all updates or local modifications
- Informs appropriate personnel of new features, limitations, and considerations produced by upgrades or new products
- Provides documentation on general system operating procedures
- Establishes and maintains a technical library of resource materials
- Controls the distribution of manuals and updates to ensure prudent purchasing, utilization, and currency of publications
- Facilitates online documentation where possible to avoid hardcopy
- Provides education and counsel to users and IT personnel on the use and understanding of systems software
- Serves as a liaison to vendor software support personnel as needed by IT personnel
- Determines, implements, and facilitates programs and procedures to analyze resource utilization and support planning activities
- Monitors team activities and takes corrective action to promote a productive environment
- Coordinates disaster recovery preparation and testing of applicable technology
- Performs employee reviews and coordinates on-call lists for all underlying responsibilities
- In conjunction with management, develops budget for area of responsibility
- Provides direct leadership on a chosen technology platform to other members of the Systems Support staff
Requirements
- 12 years-Relevant experience* (Required)
- SCCM
- InTune
- Active Directory
- .Net Programming (coding and debugging)
- Application Packaging & Deployment
- High School Diploma or Equivalent (GED)
- (Required)
Benefits
- healthcare benefits for full time and part time positions from day one
- vision
- dental
- benefits for domestic partners
- atmosphere of collaboration, cooperation and collegiality