Develop and maintain thorough understanding of Diagnostic products and service.
Travel to offices of existing and prospective customers, with a target of 3-4 existing customers and 3-4 new business opportunities per day.
Detailed documentation of all customer and prospect interactions via the online system.
Transport equipment to customer and prospective customer locations.
Lift, set-up and demonstrate diagnostic solutions, equipment and features.
Clearly explain the uses and benefits of diagnostic products and services; answer questions; effectively communicate “value proposition”.
Secure purchase orders for diagnostic products and services.
Provide ongoing customer support, including assisting customers with product, technical or service concerns, making periodic customer courtesy calls, keeping clients informed of new products and services, and interfacing as needed with sales, accounting and technical staff to ensure customer questions and needs are timely addressed.
Work cooperatively with the Diagnostic Technical Specialists to ensure strong customer service and enhance utilization.
Generate new business and new business leads, including placing instruments in competitor’s accounts, academia and research settings and gathering referrals from existing customers.
Support billing and collection efforts.
Ability to safely lift and move 60 lbs.

Minimum of 4 years of demonstrated sales experience, or relevant technical/clinical experience, preferably in the medical, scientific, or healthcare industry.
Minimum of an Associate’s degree (Bachelor’s degree preferred); preferably with a science or business emphasis or equivalent experience.
Valid Driver’s License, clean driving record, auto insurance.

Diagnostics Solutions Consultant

Key skills