Senior Payments & Banking Officer

Role Overview

• Proactively identify gaps in payment and banking infrastructure.
• Build and maintain strong PSP and banking relationships globally.
• Ensure operational continuity across payment rails and banking channels.
• React quickly and effectively to disruptions affecting payment processing or banking operations.
• Support the company’s global expansion through scalable payment and banking solutions.
• Analyse and optimize existing payment and banking infrastructure across regions including Asia, LATAM, MENA, Africa, and Europe.
• Develop and maintain a scalable global coverage roadmap for PSPs, banking partners, acquirers, and local payment methods.
• Ensure each key market has reliable, compliant, and redundant payment and banking solutions.
• Manage relationships with banks, EMIs, payment institutions, and financial partners.
• Take full ownership of payment and banking performance across assigned region.
• Source and onboard new PSPs, acquirers, banks, EMIs, APMs, and local payment providers.
• Lead due diligence processes, commercial negotiations, and provider selection.
• Coordinate onboarding and integration processes with internal and external stakeholders.
• Maintain strong relationships with banking partners to ensure operational stability and support.
• Stay informed on global banking regulations, payment trends, compliance developments, and emerging technologies.
• Take immediate ownership during PSP disruptions, banking issues, account freezes, settlement delays, or regulatory challenges.
• Act with urgency to restore payment flows and protect operational continuity.
• Implement backup banking and payment solutions when required.
• Monitor and analyse: Transaction approval and success rates, deposit and withdrawal performance, banking efficiency and settlement timelines, PSP and banking costs, including fees and FX exposure.

Requirements

• Minimum 3–5 years of experience in payments, banking operations, treasury, PSP management, or financial operations.
• Experience within: Forex / CFD / high-risk industries.
• Fintech or global online payment environments.
• Strong understanding of: PSP ecosystems and banking infrastructure.
• Cross-border payments and international banking operations.
• EMIs, safeguarding structures, settlements, and liquidity management.
• High-risk merchant environments and operational challenges.
• Proven ability to: Build PSP and banking coverage across multiple regions.
• Manage banking relationships and payment continuity.
• Handle operational disruptions, compliance challenges, and provider escalations.
• Experience working with: Banking partners and financial institutions.
• Technical integration teams and APIs.
• Commercial negotiations and performance analytics.

Tech Stack

• React
• Ruby on Rails

Benefits

• Competitive Remuneration Package
• Private Health Insurance scheme
• Provident Fund Scheme
• Flexible Work Arrangements (Hybrid Model)
• Discretionary Performance-based Bonus
• Performance-oriented and rewarding company culture.
• Highly Motivated Environment