Conduct all business in accordance with company policies and procedures
Serve as primary contact for all tenant communication
Maintain records in property management software for all maintenance requests
Assist Property Manager with the lease renewal process
Travel to properties within the scheduled time requirement to prepare and coordinate the Move-In and Move-Out process with tenants
Prepare Notices and other routine correspondence as directed by Property Manager
Respond and follow up with prospective residents interested in available properties
Communicate with residents throughout the rent collection process
Assist in the preparation of Security Deposit Disposition adhering to all state laws and Company policies
Prepare leases, confirming all necessary and required addendums and attachments are included before presenting for signature to tenant
Ensure all property and tenant information is documented in property management software
Maintain all communication within property management software to ensure up-to-date information is available to all team members

Implementation Training Manager

Key skills