Support sellers in creating access to prospects and developing new business opportunities
Participate in ride-alongs, customer meetings, prospect meetings, live deal coaching, and field sales activity on a regular and schedule
Coach sellers on better customer conversations, stronger discovery, clearer positioning, and accurate expectation setting
Help sellers build credibility with prospects while connecting customer confidence back to Mohawk’s broader team and service capability
Support existing customer escalations when sales leadership involvement is needed, while keeping the primary focus on pipeline and new business acquisition
Lead, coach, and manage assigned salespeople across Associate Account Executive, Account Executive, Senior Account Executive, and Strategic Account Executive roles
Help sellers execute the sales process from lead generation and prospecting through Discovery, Solution Design, Proposal, and Closed Won or Closed Lost outcomes
Own weekly one-on-one meetings with each assigned seller
Lead monthly small team meetings for assigned direct reports
Prepare sellers for monthly regional pipeline reviews
Support monthly large sales team meetings and sales training sessions by reinforcing priorities, follow-up, and adoption
Deploy assigned sellers within their approved product focus areas, markets, territories, accounts, and opportunities
Maintain product focus discipline.
Help sellers build internal deal teams around qualified opportunities, including pricing, operations, customs, trade consulting, implementation, and other subject matter experts when needed
Support recruiting, selection, onboarding, and training of sales talent.
Balance total team performance with individual seller accountability.
Requirements
Proven ability to lead, coach, and develop B2B salespeople
Strong understanding of sales process, pipeline creation, opportunity qualification, forecasting, and new business acquisition
Ability to coach sellers across lead generation, prospecting, Discovery, Solution Design, Proposal, and close execution
Strong Salesforce discipline and ability to manage through CRM data, pipeline inspection, and forecast accuracy
Strong working knowledge of logistics, supply chain, freight forwarding, customs brokerage, domestic transportation, trade consulting, or the ability to rapidly build Mohawk-specific knowledge from a strong adjacent background
Ability to build strong internal relationships across branches, operations, pricing, product leadership, customs, trade consulting, marketing, P&C, and sales leadership
Ability to address performance issues directly, professionally, and consistently