Senior Product Manager

Role Overview

• Maintain and own the multi-quarter product roadmap, backlog, and quarterly feature delivery, and influence and implement the Access management product strategy for Ping Advanced Identity Cloud (dedicated-tenant SaaS) and Ping Access management (on-premises software)
• Leverage AI tools to improve efficiency and effectiveness across product management workflows, including research, analysis, documentation, prioritization, and cross-functional communication.
• Gather market, customer, prospect, and partner input to understand customer scenarios and technical requirements, uncover pain points and unmet needs, and act as technical expert on customer use cases.
• Provide detailed input into the product planning process and priority of features for communication to engineering.
• Develop technical requirements and collaborate closely with engineering, design, marketing, and sales to build, launch, and refine high-quality and polished features that meet customer and market needs.
• Perform market analysis, identifying industry trends, strategic needs, and competitive pressures to inform product direction.
• Become a subject matter expert on Access Management and the PingAM product, helping to grow the product.

Requirements

• Experience in cloud computing in a product management or engineering role.
• Knowledge of identity and access management, authorization and identity use cases, standards and technology.
• Champion for customers providing a strong voice into the organization and engineering to help shape the roadmap to meet customer requirements and market expectation.
• Proven ability to define product strategy and translate it into a roadmap that balances customer needs, market opportunity, and technical investment.
• Proven ability to lead high-priority customer escalations, align engineering, support, and GTM stakeholders, and turn urgent issues into clear decisions, accountable action plans, and durable product improvements.
• Deep knowledge of modern access management, including authentication, authorization, SSO, federation, policy enforcement, and risk-based access controls.
• Credibility engaging customers, analysts, executives, and technical practitioners in discussing product capabilities and market relevance to end-users.
• The ability to gather and prioritize market data to maintain a product roadmap.
• Able to synthesize technical information into crisp recommendations and present and defend recommendations to a variety of audiences.
• Strong project/program management leadership including scope, schedule, budget, quality, communications.
• Able to create effective relationships, influence and collaborate internally and externally at all organizational levels.
• Proven strength solving technical problems by driving cross-team collaboration, ownership, and accountability.
• High-agency and extreme ownership: You consistently take initiative, drive progress without waiting for direction, and assume accountability for outcomes
• Process-focused mindset: you bring clarity and consistency to how work gets done.
• You establish clear, repeatable processes that align teams and ensure predictable delivery.

Tech Stack

• Cloud

Benefits

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)