Key skills
CRMCommunicationCollaborationSales
About this role
Role Overview
- Telephone and written customer support (inbound) in the tourism sector
- Provide sales-oriented assistance to customers during trip planning
- Advise customers on the client’s products
- Ensure customers are satisfied and willing to call again
- Document and follow up on phone calls
Requirements
- Excellent German skills, spoken and written
- Confident use of common CRM and telephony tools or a strong technical affinity
- Stable internet connection and a quiet home-office workspace
- Strong communication skills and enjoyment of active selling
- Self-motivation, discipline, and a reliable, independent work style (freelancer model)
- Willingness to work shifts, including night and on-call duties
- Interest in travel topics is an advantage
Benefits
- 100% remote — work from the place where you are most productive
- Personal support and onboarding from day one
- Be part of a growing international freelancer network
- Long-term collaboration with real development and growth opportunities