Channel Development Manager

Role Overview

• Become an Absolute subject matter expert.
• Deliver the value of Absolute, compelling use cases, and relevant industry knowledge to new customers.
• Deliver captivating and in-depth product overviews and demos.
• Manage customer enablement by doing the following: Drive Activations and Renewals of Absolute solutions for previously ‘sold’ accounts.
• Provide customers relevant education content within the Absolute Learning Hub.
• Elevate technical issues to Absolute’s Activation, PS or Technical Support teams to meet customer needs.
• Deliver value driven engagements around product adoption and active usage.
• Develop relationships and evangelize Absolute solutions with Absolute & Lenovo inside and field sales organizations (RSD, Director, Executive Director and VP level).
• Collaborate with Lenovo & Absolute sales members and the Absolute Customer Success team to drive Activations and Renewals of Absolute solutions for previously ‘sold’ accounts.
• Coordinate Sales efforts between Absolute and Lenovo Sales and Services team to achieve assigned sales goals and growth targets.
• Provide pre-sales assistance to Absolute and Lenovo account managers via phone, e-mail and/or in person, responding to sales requests and/or inquiries in a timely manner.
• Prepare and communicate weekly, monthly partner status reports, including weekly pipeline reports and sales engagement status.
• Achieve channel sales and revenue goals by ensuring channel programs are operating efficiently and maximizing their effectiveness.
• Continually drive program improvement based on input from field and inside sales teams and knowledge of other industry channel programs.
• Assist Absolute and Lenovo in optimizing sales closure during EOQ activities.
• Protect the security and privacy of Absolute and its customers.
• Other duties as assigned by management.

Requirements

• Ability to take on, and manage, projects based on requirements of Absolute’s developing business requirements.
• Proven history of being able to work independently and with cross-functional teams to achieve company and departmental objectives.
• Strong communication and interpersonal skills.
• Proven history of analyzing situations, employing creative and effective decision making to solve problems/achieve results.
• Ability to excel in a team environment which emphasizes cooperation and mutual respect.
• Strong written and verbal communication skills. Ability to present to all audiences, build relationships and negotiate effectively.
• Attention to detail and the ability to follow-through are essential.
• Experience in IT and/or PC business.
• Knowledge of general IT practices and/or endpoint security, such as anti-virus, encryption, DLP, etc.
• Strong aptitude for technology and desire to learn new software.
• Completion of post-secondary education, or equivalent.
• Ability to build and maintain customer relationships.
• Boundless energy, enthusiasm and positivity.
• Previous experience working with Lenovo and specifically their NA Public Sector organization.
• Knowledge of Salesforce.

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options