AX Transformation Manager

Role Overview

• Drive transformation across your OpCo portfolio
• Own and lead AX transformation plans for a defined set of OpCos
• Align local stakeholders around key priorities such as digital sales, operational efficiency, and service quality
• Support the transition from project mode to business-as-usual operations, with clear governance, ownership, and routines
• Implement the relevant elements of the Target Operating Model (TOM), including process standardization, governance, KPIs, roles, and responsibilities
• Increase adoption of Spark AX solutions through communication, enablement, playbooks, and activation initiatives
• Support feature activation and ensure teams are ready to adopt new capabilities successfully
• Improve usage of key products such as Sales Order Automation, Marketing Automation, and digital sales tools
• Partner with local key users to remove roadblocks, strengthen routines, and improve overall user experience
• Track adoption and performance KPIs across OpCos
• Organize regular performance reviews with local stakeholders
• Assess business impact through metrics such as productivity gains, reduction of manual work, cycle-time improvements, and data quality enhancement
• Monitor associate satisfaction and identify friction points through both quantitative data and field feedback
• Collect and structure feedback from associates, key users, and support teams
• Translate insights into a prioritized improvement backlog
• Work with Spark Product, Development & Delivery teams to test, enhance, and roll out improvements
• Share best practices across OpCos
• Contribute to and energize Communities of Practice
• Foster collaboration between local operations and central expert teams

Requirements

• Minimum 10 years of experience in transformation, program/project management, consulting, or product adoption roles within a multi-entity environment.
• Proven track record in driving adoption and value realization for digital tools, including stakeholder management, enablement, and change initiatives.
• Strong project/program management skills and experience coordinating complex initiatives with multiple stakeholders (local operations, IT/product teams, and leadership).
• Knowledge of B2B distribution, wholesale/retail, or adjacent operational environments; ability to translate business needs into actionable process improvements.
• Experience with omnichannel, CRM/sales tools, marketing automation, or workflow automation is a strong plus; familiarity with Sonepar/Spark context is advantageous.
• Availability for short international trips

Tech Stack

• Spark

Benefits

• employee benefits