Manage and oversee all aspects of multinational service delivery for assigned portfolio
Proactively manage stakeholders to design programs prior to inception, and agree, implement, deliver and monitor the scope of service on all allocated accounts
Provide direction and guidance across the Multinational Business Model and AIG Network
Provide multinational technical expertise to underwriters to ensure compliant program structure and adherence to local regulatory requirements
Lead the promotion and adoption of the AIG Multinational End-to-End process
Lead day-to-day service delivery to ensure timely, accurate local policy and invoice issuance
Partner with Product Underwriters on the approval of facultative reinsurance panel participants
Partner with Global Fronting Underwriting to facilitate Captive service delivery and new business
Engage with multinational claims to support timely development of claims bulletins/protocols
Operate as the senior external service contact, providing regular program performance updates to the appointed broker (or client)

Commercial insurance experience across multiple lines of business, preferably in client servicing (broker or insurer background)
Strong technical knowledge of complex multinational programs, including reinsurance structures and territorial/regulatory issues
Client focused, with experience working with multinational corporations and engaging senior client personnel, risk managers, and executive management
Strong written and verbal communication, negotiation, and interpersonal skills, with the ability to clearly articulate ideas and influence outcomes
Strong time management and analytical skills; highly motivated with the ability to work autonomously and on own initiative
Proven ability to motivate others, build strong relationships with key internal and external stakeholders, and operate as a strong team player
Ability to identify operational improvements and build the technical knowledge and experience needed to deliver them
Strong computer literacy, including MS Outlook, Excel, and Word, whilst also learning proprietary systems
Applicants must have valid rights to work in Australia, as employer sponsorship is not available for this position.

Comprehensive benefits package focusing on health, wellbeing, and financial security
Professional development opportunities

Client Executive

Key skills