Administrative Assistant

Role Overview

• Coordinate administrative tasks related to case assignment for case management support of Early Start eligible referrals.
• Prepare documents to accompany reports and prepare correspondence and documents as needed.
• Prepare Early Start Reporting data and complete the associated data fields required for accurate data collection.
• Prepare reports associated with ESR data to be reviewed by Early Start leadership on a quarterly basis.
• Coordinate with Early Start Assessment Coordinate in the facilitation of document transfer from eligible individuals for case assignment for case management services.
• Cross train duties with ESA administrative coordinator for coverage of early start case assignment tasks.
• Follow operational processes that are specific to administrative oversight of Early Start service coordination services of the Early Start program.
• Prepare and distribute correspondence, including certified mail, form letters, transfer summaries, and other information for those served.
• Respond to telephone and e-mail requests and redirect as appropriate.
• Maintain supplies and forms for department and equipment that facilities support of the program manager and service coordinators.
• Assist with preparation of audits with support of Program Manager.
• Prepare IDCT Consultation packets, schedule IDCT Bimonthly Consultation meetings with Clinical Specialists.
• Communicate with vendors regarding vendor treatment plans and assist with uploading plans in record management system.
• Communicate with individuals served or referring sources for updates regarding referral.
• Prepare POS Agendas
• Review POS requests for accuracy
• Coordinate corrections to POS requests if needed

Requirements

• High School Diploma or equivalent * B.A Preferred
• 3+ year experience in office setting involving production typing, machine transcription, processing of documents, and a variety of general clerical duties
• Customer service orientation
• Organizational skills
• Time management
• Attention to detail
• Adaptability
• Collaboration/teamwork
• Self direction
• Initiative
• Written communication: ability to develop standard business communications, using proper grammar, spelling and punctuation
• Oral communication: ability to convey complex information and ideas in a clear, concise and professional manner
• Ability to operate basic office equipment, including scanners, copiers, faxes, phones
• Basic familiarity with MS Word®, MS Excel®, MS PowerPoint®, MS Outlook® or similar software applications
• Ability to use internal records system
• Ability to type 60 wpm
• Use of discretion and ability to maintain confidentiality

Benefits

• Medical and Dental benefits with a generous employer contribution and additional employer paid Life, Disability and Vision coverage
• 10% employer contribution to a 403(b) retirement account to help you save for the future!
• 13 vacation days, 15 sick days, 11 paid holidays, 6 personal holidays, and up to 5 paid days for continuing education