Senior Mobile Inspector

Role Overview

• Conduct a thorough vehicle inspection at an expert level
• Locate, start, move, inspect, and return vehicles on dealer/clients’ lot safely
• Verify vehicle identification and enter accurate vehicle information into the inspection system to correct VIN, mileage, and sub series
• Inspect vehicle equipment and options, documenting results including damage, missing or inoperable items
• Inspect and record vehicle exterior condition, including but not limited to tires, frame, glass, panels, and mechanical components
• Inspect and record the vehicle interior condition, including but not limited to seats, dashboard, and options
• Perform basic mechanical checks on vehicles including powertrain, drivetrain, and electrical components
• Will assist lower-level mobile inspectors to navigate more complex inspections and client relationships
• Prepare and provide daily activity reports for management
• Be able to pivot and adapt to changes in daily appointments to ensure efficiency and effectiveness of each dealer visit
• Develop strong knowledge of clients in territory and work together with partners to keep them active with Manheim mobile inspections through regular, pro-active on lot engagement
• Receive data and insight from partners and leverage to maximize volume of units inspected on dealer lots
• Represent Cox Automotive as a brand ambassador to provide premier client experience by interfacing regularly core clients and ensuring satisfaction
• Functions as a solid team player and works closely with the Wholesale Specialist team, peers, other Manheim workgroups and auctions
• Utilize SalesForce.com for reporting, lead input and customer performance reviews
• Understanding NAAA Frame/Structure Damage Policy
• Will work in a continuous improvement/Lean environment and encouraged to drive a lean culture
• Maintain production expectations set by the leader
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such
• Actively participate in support of all safety activities aligned with Safety Excellence
• Other duties as assigned.

Requirements

• High School Diploma/GED required
• 5 years of any automotive-related experience is required
• 1 year of service with Manheim Inspections is recommended
• Valid driver’s license and safe driving record required
• Travel 100%
• Reliable transportation required
• Good communication and interpersonal skills required
• Strong technical aptitude
• Must be detail-oriented
• Experience in navigating handheld and other documentation devices preferred
• Motivated to work independently with remote supervision
• Ability to multitask, follow directions and take instruction is required
• Body, paint, and mechanical repair knowledge helpful
• Familiarity with unibody and full-frame helpful
• Ability to lift and hold at least 30 lbs. at waist level for an extended period of time
• Regularly required to stand, walk, talk, and hear
• Frequently required to crouch, bend, and kneel to look at side or underneath car
• Strength to lift hood or trunk
• Bend while performing audits
• Reach inside or underneath vehicle
• Near vision abilities required to find dings and scratches, paint work, hail damage, frame/unibody, other exterior damage and interior damage
• Able to identify exterior or interior colors
• Ability to deal with different lighting (i.e. exterior and interior lighting, natural and artificial light)

Tech Stack

• SFDC

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month
• Seven paid holidays throughout the calendar year
• Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave
• Health care insurance (medical, dental, vision)
• Retirement planning (401(k))