Serve as a product advocate for Snap’s new and existing products, as well as advising on best practices and bespoke campaign optimizations, and product beta participation
Dive deep into campaign performance data: Guide KPI driven measurement strategies, Identify performance trends, seasonality trends, and campaign optimizations to achieve results, and Provide recommendations for upsell opportunities
Provide day to day operational support for partners, including managing ad rejection escalations, build audience engagement segments, trafficking ads using Snap’s internal tools and generating post-campaign reports
Partner with Snap’s management team to develop programs and initiatives to streamline sales operation, increase advertiser awareness, and uplevel advertiser’s expertise on Snap’s advertising platform
Identify, escalate and resolve client or partner issues, working with cross-functional teams as required
Manage internal processes for Creative Service Agreements, campaign exceptions, Ad Design Requests, Coupon Generations and clearly communicate policies to different teams
Maintain accurate CRM data in Salesforce.com

BA/BS degree or equivalent
3+ years experience in the digital media industry, with a focus on performance and brand marketing, ad-tech, programmatic in real-time bidding marketplaces, or a related field
Excellent communication, interpersonal skills with attention to detail
Proficient in using data analysis tools, including but not limited to Excel, SQL, and Python; Strong Google Sheets/Slides skills, experience with analyzing datasets, and delivering actionable insights
Proven ability to manage multiple projects while maintaining strict attention to detail and strong ownership
Fluency in English and Mandarin

Account Manager – Business Development

Key skills