Manage a portfolio of startup accounts, developing and executing strategies for comprehensive account management.
Partner with AI Deployment Engineers to drive successful technical engagements with startups.
Own consumption and contracted revenue targets while managing revenue forecasts.
Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering teams.
Serve as an advocate for improving the startup experience of building with OpenAI, synthesizing product feedback from insights gathered through our work with startups.
Closely monitor the industry and startup landscapes and contribute to corporate strategy.
Support the recruitment and onboarding of teammates.
Support the development of company culture.

7–12 years of experience selling platform-as-a-service (PaaS), cloud, or other API products.
Experience working in or around the startup ecosystem, preferably as a startup founder, startup employee, or someone who has worked closely with startup customers.
Supporting the growth and product development of fast-growing, high-performing companies.
Working directly with C-level executives and startup founders.
Communicating technical concepts to customers and internal stakeholders.
Gathering, distilling, and processing complex market intelligence across industries, competitors, customers, and prospects.
Nice to have: Experience supporting customers across Asia-Pacific in multiple markets and languages, particularly Mandarin Chinese, Korean, and/or Japanese.

Account Director, Startups

Key skills