To handle contents desk losses and claims
Examines insurance policies and other records to determine insurance coverage
Applies limitations and/or exclusions on claims based on coverage afforded by the policy
Interviews, telephones, and/or corresponds with Insured's to obtain claim information
Evaluates residential and commercial contents inventories on both a Replacement Cost and Actual Cash Value (ACV) basis
Finalizes inventory in preparation of reporting including: preparing enclosures, preparing letters, and making detailed notes for reporting purposes
Tracks time and logs file notes of daily field activity
Prepares report of findings and negotiates settlement with Insureds

Bachelor's degree from an accredited college or university preferred
Appropriate state adjuster license is required
One (1) year claims handling or equivalent combination of education and experience required
Accounting and insurance background are preferred
Strong oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Demonstrated commitment to timely reporting
Strong customer service skills
Strong interpersonal skills
Attention to detail and accuracy
Good time management and organizational skills
Ability to work independently or in a team environment
Ability to meet or exceed Performance Competencies

Contents Desk Adjuster

Key skills