Define and execute the long-term vision for Brown & Brown's RFP function.
Design the organizational structure, service model, governance framework, and operating model for a centralized RFP organization.
Develop a multi-year roadmap focused on scalability, efficiency, automation, and quality.
Establish service-level agreements, performance metrics, and reporting dashboards.
Build and lead a national team of RFP managers, writers, and designers.
Determine optimal staffing levels, geographic footprint, specialization model, and career progression pathways.
Recruit, coach, and develop a high-performing team capable of supporting complex, high-volume proposal activity.
Create a culture of accountability, collaboration, innovation, and continuous improvement.
Drive RFP strategy, messaging, executive positioning, and differentiators in partnership with the comms team.
Implement best practices in proposal management, content governance, and quality assurance.
Establish standardized methodologies and workflows across the enterprise.
Evaluate and implement proposal automation, AI, and content management platforms.
Optimize use of Loopio, CRM integrations, knowledge management tools, and workflow technology.
Identify opportunities to reduce cycle times, establish healthy hit ratios, and improve proposal quality through automation and process redesign.
Further develop a centralized content library and governance framework.

15+ years of proposal management, RFP leadership, sales enablement, business development support, or related experience.
7+ years leading large proposal teams and managers.
Experience designing or scaling centralized proposal organizations.
Proven success leading complex proposal operations in insurance, consulting, financial services, professional services, or highly regulated industries.
Strong executive communication, leadership, and change management skills.
Demonstrated experience implementing proposal technologies and workflow automation.
Experience managing large-scale proposal volumes and supporting enterprise sales organizations.

Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Senior Director, RFP Leader

Key skills