Senior Business Governance Specialist

Role Overview

• Works with business, technology, and risk partners to assess emerging risks and issues across Consumer and Small Business Banking (CSBB) products, systems, and business owners.
• Leads audit and exam engagements including coordination of responses and evidence collection.
• Serves as Subject Matter Expert throughout lifecycle of all risk engagements within their assigned business unit.
• Supports internal project-based initiatives using business and risk SME knowledge to assist in the development of roadmaps, technology solutions, prioritization of issue remediation plans.
• Lends subject matter expertise to assist in the development of ongoing monitoring for CSBB product processes.
• Leads issue remediation for business unit. Responsible for intake and tracking of issue remediation activities and collection of evidence packages.
• Responsible for collection and submission of monthly issue status updates and overall issue management monitoring.
• Partners with platform leaders, business leadership, technology, channel and operational teams to ensure planned solutions meet the requirements of each issue remediation.
• Works with business, technology, and risk partners to navigate roadblocks as it pertains to successful delivery of issue remediation or client redress.
• Performs trend analysis of both issues and complaints and shares insights with leadership.

Requirements

• Bachelor’s degree in Accounting, Business, Finance or related field, or equivalent education and related training
• 8+ years of progressive experience in a financial institution with emphasis on risk management or equivalent work experience and training
• Knowledge of industry-related regulatory requirements
• Advanced knowledge of operational and other non-financial risks
• Ability and willingness to learn and adapt to change and competing priorities
• Strong written and verbal skills
• Solid problem solving skills in complex environments; Ability to influence change
• Excellent time management and organizational skills with the ability to operate without close supervision on day-to-day decisions; Capable of handling multiple projects concurrently
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
• Ability to travel, occasionally overnight

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Disability
• Accidental death and dismemberment
• Tax-preferred savings accounts
• 401k plan
• No less than 10 days of vacation (prorated)
• 10 sick days (prorated)
• Paid holidays
• Potential eligibility for defined benefit pension plan
• Restricted stock units
• Deferred compensation plan