About this role

Manage a portfolio of 50 key accounts: oversee, retain and grow key accounts based in France and across Europe
Business development: identify upsell and cross-sell opportunities with existing clients
Client relations: act as the primary point of contact for strategic clients, coordinate with other teams, ensure overall satisfaction of your client portfolio, and resolve issues promptly
Analysis and reporting: monitor key performance indicators (KPIs), prepare regular reports and recommend areas for improvement
Internal collaboration: work closely with product, support and compliance teams to deliver the best possible customer experience

Under 5 years of experience as an Account Manager, Key Account Manager or Account Executive
At least 2 years' experience in the payments industry
Experience with large B2B clients, ideally in an international context
Excellent negotiation, project management and communication skills
Customer
and solution-oriented, with a continuous desire to learn and improve the solution
Fluent English and either Spanish or Italian
French is not required but will strengthen your application

Key Account Manager, International

Key skills