Member Enrollment Manager – Commercial and Individual Plans

Role Overview

• The Enrollment Manager plans, directs, and implements processes related to all enrollment activities, including but not limited to, web, paper, electronic enrollment and group set up processes that will assure a high level of customer satisfaction in accordance with plan policies and procedures.
• Accountable for daily work flow, staff development and quality control and quality assurance activities for the team.

Requirements

• 3 years related experience in Healthcare or Information System Support REQUIRED
• Knowledge of 834 eligibility file highly preferred
• Enrollment Reconciliation and discrepancy resolution experience preferred
• Health Plan enrollment experience preferred
• Experience with Salesforce, QNXT or any claims platform preferred
• Bachelor’s degree preferred
• Applicants who do not have their Bachelor's Degree will be required to sign a Bachelor's Degree Agreement committing to successfully obtaining their Bachelor's Degree within 5 years of hire.
• Certification/Licensure: None required

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.